Enhanced Digital Identity at Universiti Malaysia Terengganu

In today’s digital campus environment, having secure and reliable access to online services is essential. At Universiti Malaysia Terengganu (UMT), students, lecturers, and staff rely daily on platforms like email, online learning systems, Wi-Fi, and university portals. Ensuring that the right users have secure and accurate access is critical. Previously, UMT relied on an on-premise Shibboleth Identity Provider integrated with an LDAP-based directory service. The university then upgraded to SIFULAN Connect, leveraging the SIFULAN Federation to enhance authentication, streamline access, and provide seamless single sign-on.

To modernize digital identity management, UMT implemented a comprehensive Identity Management System (IDMS) using SIFULAN Connect, simplifying and strengthening how user identities are handled.

The centralized system, with SIFULAN Connect as the pivot point, manages all user identities from one location. Powered by the SIFULAN Federation, the IDMS extends secure access across multiple services and platforms. Key features include:

• Students and staff use a single account to log in to multiple services
• User information is synchronised automatically between the database and directory services, reducing manual errors
• The system is designed to stay online, even if one of the university’s data centers is unavailable.

The IDMS is also connected to widely used cloud platforms like Microsoft Office 365 and Google Workspace, making logins easier and account setup more efficient.

• One login, many services – No more juggling multiple accounts
• Automated updates – When a user’s info changes, it’s updated across systems
• Always available – Even if one location goes offline, access continues uninterrupted
• Better security – Access is controlled more strictly, reducing risks.

Since implementing SIFULAN Connect and the SIFULAN Federation-powered IDMS, UMT has achieved smoother operations across its digital platforms. Students and staff experience faster, more secure access to essential services, while IT teams benefit from simplified management and fewer support requests.

This solution has become a cornerstone of UMT’s digital transformation, enabling a smarter, more connected campus. Contact us today to learn how your organization can implement a similar solution.